How to Cancel Fabletics Membership – A Complete Guide

How to Cancel Fabletics Membership – A Complete Guide

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Fabletics operates on a subscription-based model that automatically charges members each month unless they skip or cancel. Many users struggle with the cancellation process, facing unexpected charges and difficulty navigating the system.

This guide provides a step-by-step approach to canceling your Fabletics membership smoothly, avoiding extra charges, and understanding the refund policy.

How to Cancel Fabletics Membership Step-by-Step

Fabletics offers multiple ways to cancel, including online, over the phone, and via live chat. Follow the method that works best for you.

1. Canceling via Phone

Canceling Fabletics Membership via Phone call

Canceling by phone is the most reliable way to ensure that your Fabletics membership is officially terminated. Speaking to a customer service representative allows you to receive instant confirmation and address any issues that may arise during the process. Some users prefer this method to ensure that no further charges are made.

To cancel your membership over the phone:

  1. Call Fabletics customer support at +1 (844) 322-5384.
  2. Listen to the automated system and select the option for membership inquiries.
  3. When connected to a customer support representative, request membership cancellation.
  4. Provide your account details (such as name, email, and phone number) for verification.
  5. Confirm that you want to end your VIP membership and ensure that no future charges will be applied.
  6. Request a confirmation email as proof of cancellation.
  7. Keep the confirmation number or email in case of any billing issues later.

2. Canceling via Website

Canceling Fabletics Membership via Website

If you prefer to handle cancellation yourself, the Fabletics website allows members to cancel without contacting customer service directly. However, some users report that the cancel button may not always be visible or functional. Make sure to follow each step carefully and confirm your cancellation through email.

Steps to cancel via the Fabletics website:

  1. Log in to your Fabletics account.
  2. Navigate to “My Account” and go to the “Membership” section.
  3. Locate the “Cancel Membership” option and click on it.
  4. Follow the on-screen prompts and confirm the cancellation request.
  5. Check your email for confirmation to ensure the process was completed.

Tip: If you don’t receive an email confirmation within a few minutes, check your spam folder or contact Fabletics support to verify the cancellation.

3. Canceling via Live Chat

Canceling via Live Chat

For those who prefer a quick online support interaction, the Live Chat feature on the Fabletics website provides another way to cancel your membership. This method is useful if you encounter issues with the website cancellation option or prefer not to call customer service.

To cancel using Live Chat:

  1. Visit the Fabletics official website.
  2. Scroll down to the customer service section and open the Live Chat feature.
  3. Start a chat with a support representative and request cancellation.
  4. Provide the necessary account details for verification.
  5. Ask for a confirmation email to ensure cancellation was successful.
  6. Take a screenshot of the chat conversation as proof.

Note: Some users report that the chat agents may offer discounts or incentives to stay. If you’re determined to cancel, stay firm with your request.

4. Canceling via Email

Canceling Fabletics Membership via email

If you prefer a written request, canceling through email ensures that you have a record of your request. However, this method may take longer than phone or live chat, so it’s best to follow up if you don’t receive a response within 48 hours.

Steps to cancel via email:

  1. Compose an email to support@fabletics.com.
  2. Use “Request for VIP Membership Cancellation” as the subject line.
  3. Include the following details in your message:
    • Full Name
    • Registered Email Address
    • Phone Number
    • Membership ID (if available)
    • A direct statement requesting membership cancellation
  4. Ask for a written confirmation of cancellation.
  5. Wait for a response from customer support.

If you don’t receive a response within two business days, follow up with a phone call or live chat to ensure your request is processed.

Understanding Fabletics’ Cancellation Policy

Fabletics follows a strict policy regarding membership termination. It’s important to be aware of the terms before proceeding.

Can You Cancel Anytime?

Yes, members can cancel at any time. However, to avoid being charged, you must cancel before your next billing date.

Will You Get a Refund?

  • Past monthly fees are non-refundable.
  • Unused store credits remain in your account after cancellation.
  • Orders placed before canceling are not eligible for refunds unless they meet return conditions.

Does Fabletics Charge a Cancellation Fee?

No, there is no cancellation fee, but VIP membership charges are non-refundable once deducted.

How to Avoid Future Charges

Many users report unexpected charges even after canceling. Follow these steps to ensure you’re not billed again.

  • Check your billing date: Cancel at least 48 hours before the next charge.
  • Skip a month instead of canceling: If you want to pause your membership, use the “Skip This Month” option.
  • Monitor your account: Log in after canceling to confirm that VIP status is removed.
  • Request written confirmation: Always save the cancellation email as proof.
  • Contact your bank if needed: If charges continue, dispute the transaction with your bank.

Troubleshooting: What If Fabletics Keeps Charging You?

Even after requesting cancellation, some users continue to experience monthly charges. If you find that Fabletics is still billing you after cancellation, take these steps to resolve the issue.

  • Check your account status: Log in to your Fabletics account and confirm that your VIP membership is deactivated.
  • Contact Fabletics support: If you’ve been charged after cancellation, reach out to customer service via phone or live chat to request a refund.
  • Request a refund: If support confirms that your membership was canceled but you were still billed, ask for a full refund for the extra charge.
  • Dispute the transaction with your bank: If Fabletics does not resolve the issue, contact your bank or credit card provider and request a chargeback to block future payments.
  • Monitor future transactions: If charges continue, consider blocking Fabletics payments through your bank.

Tip: Always save your cancellation confirmation email or chat transcript as proof in case of future billing issues.

Alternatives to Canceling Your Membership

If you don’t want to lose access completely, consider these options instead of canceling:

  • Skipping a month: If you don’t want to be charged but still want access to VIP perks, use the Skip the Month feature.
  • Downgrading to a guest account: Cancel your membership but continue shopping without the auto-charge.
  • Using remaining credits: Spend any VIP credits before canceling so you don’t lose them.

Final Thoughts

Canceling your Fabletics membership is simple when done correctly. To avoid extra charges, cancel before your billing date, keep a record of confirmation, and monitor your account for any unexpected deductions. If you face difficulties, contact customer service immediately.

If this guide helped you, share your experience in the comments. Have any questions? Drop them below!